![]() However, if you upgraded to a separate modem and router, you should also restart the modem. Only do this step if you have separate modem and router.Īnother common cause of a red light on your Xfinity router is an issue with the modem (if you have separate devices).īut, if you have Xfinity-provided hardware, you will have a modem/router combo unit. If it is, then great! If not, then move on to the next step. Once they are both plugged back in, see if the red light on your Xfinity router is gone. Try a different outlet too, just in case. Then wait for a minute before plugging them back in. Unplug the power cord from your router (or your modem/router combo unit). If you have checked all the cables and everything seems to be plugged in correctly, the next step is to check the power supply. If these steps don’t work, then move on to the next step. Also, check the coaxial cable connected to the back of your modem (or modem/router combo unit). If you are still having trouble, you should try replacing the Ethernet cable connecting your modem to your router (if you have separate devices). Make sure that each cable is securely plugged into the correct port. To fix this, simply check all of the cables that are connected to your router and modem. #2 Check Your Data CablesĪnother potential cause of a red light on your Xfinity router is a loose Ethernet connection. Login to your Xfinity account and check their Service Status Center page for outages. You will just have to wait for Xfinity to fix the problem on their end. If Xfinity is down, there is nothing you can do to fix the issue. #1 Look for a Service Outageīefore you start troubleshooting, it is vital to check for service outages in your area. Here is what you can do to fix the red light issue on your Xfinity router. How to Fix the Red Light on Your Xfinity Router When your Internet connection is down, there are a few potential causes.Īnd luckily, there are also a few potential fixes. What Does a Red Light on an Xfinity Router Mean?Ī red light on your Xfinity router usually indicates a problem with the internet connection. So, keep reading to learn precisely how to fix the red light on your Xfinity router. ![]() I’ve experienced every light on my Xfinity router and fixed most of them. Outside of these times, our Xperts and other community members are likely to respond to your post.I’m Jon, a home networking expert. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. After these times, it may take longer to get an official response. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. Rule 4: No “I’m having an outage” postsįor the best experience, we recommend viewing our subreddit in "New" Reddit.Rule 3: No duplicate content or thread hijacking.Rule 1: Do not post confidential information.We ask that you please be respectful to others and mindful of our community's rules when participating: ![]() and read this! Welcome to the Xfinity Community!Ĭreated and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. About our subreddit Looking for some help? Welcome.
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